Terms & Conditions

1. Introduction

Welcome to the website of G-MAX Battery & Renewable Energy.

By accessing or using gmaxenergybd.com , you agree to these Terms & Conditions.

If you do not agree with these terms, please discontinue use of the website.

2. Our Products and Services

G-MAX Battery & Renewable Energy provides and supports renewable energy and power solutions for residential, commercial and industrial applications.

Our products and services may include:

• Solar panel systems
• Rooftop solar systems
• On-grid solar systems
• Off-grid solar systems
• Hybrid solar systems
• Home solar systems
• Industrial and commercial solar solutions
• Solar irrigation systems
• Lithium and LiFePO4 batteries
• Lead-acid batteries
• Battery Energy Storage Systems (BESS)
• Solar inverters and related equipment
• System design, supply, installation, testing and commissioning
• Technical and after-sales support

3. Website Information

We aim to keep the information presented on this website accurate and up to date. However, specifications, product availability, technical information, images, features and other content may change from time to time.

Website information should therefore be treated as general information unless it is specifically confirmed in an official quotation, proposal, purchase order, invoice or written agreement.

4. Enquiries and Request for Quotation

Visitors may submit project requirements through our website enquiry or Request a Quote forms.

Submitting an enquiry does not automatically create a contract, purchase order or obligation between the customer and G-MAX Battery & Renewable Energy.

Our team may contact the customer for additional information before preparing a technical or commercial proposal.

5. Quotations and Pricing

Prices displayed on the website, where provided, may be indicative and may change depending on product specifications, quantity, availability, project location, installation requirements, transportation, taxes, duties and other relevant factors.

6. Solar System Performance

Solar energy production and system performance can vary depending on environmental and operational conditions.

These factors may include:

• Available sunlight and solar irradiation
• Weather and seasonal conditions
• Shading
• Solar panel orientation and tilt
• Equipment efficiency
• Battery condition and operating parameters
• Customer load profile
• Grid availability and grid conditions
• System maintenance

Any generation, savings or performance estimate provided before a project is confirmed should be considered an estimate unless otherwise stated in a written agreement.

7. Installation and Project Work

Installation schedules and project completion times may depend on site conditions, equipment availability, customer approvals, access to the installation site, weather conditions and other circumstances relevant to the project.

Specific installation responsibilities, scope, timelines and exclusions may be defined in the applicable quotation or project agreement.

8. Product Availability

Product availability may change without prior notice.

Where an exact product or model becomes unavailable, an alternative product will only be supplied subject to customer agreement or the applicable commercial arrangement.

9. Warranty and Guarantee

Warranty or guarantee conditions vary depending on the product, manufacturer, model and applicable sales agreement.

Any warranty period advertised for a specific product is subject to the applicable warranty terms and conditions.

Warranty coverage may not apply to damage caused by misuse, unauthorized modification, improper installation by unauthorized parties, accidents, external electrical faults, environmental damage or operation outside specified product limits.

10. Customer Responsibilities

Customers are responsible for providing accurate information necessary for project assessment, quotation and service delivery.

Where installation work is involved, customers may also be responsible for providing reasonable site access and informing us of relevant site, structural, electrical or safety conditions.

11. Payments

Payment terms for products and projects will be specified in the relevant quotation, invoice, purchase order or written agreement.

Customers should make payments only through payment methods or accounts officially authorized by G-MAX Battery & Renewable Energy.

12. Intellectual Property

Unless otherwise stated, website content created by or for G-MAX Battery & Renewable Energy, including text, graphics, layouts and original marketing materials, may not be copied, republished or commercially distributed without authorization.

Third-party trademarks, product names and logos appearing on the website remain the property of their respective owners.

13. Third-Party Links and Services

Our website may provide links to third-party websites or services such as Facebook, WhatsApp, Google Maps or manufacturer websites.

We do not control external websites and are not responsible for their availability, content, privacy practices or terms.

14. Limitation of Liability

To the extent permitted by applicable law, G-MAX Battery & Renewable Energy will not be responsible for indirect or consequential loss resulting solely from reliance on general information published on this website.

Nothing in these Terms & Conditions is intended to exclude or restrict any liability or legal right that cannot lawfully be excluded under applicable law.

15. Privacy

Information submitted through this website is handled in accordance with our Privacy Policy .

Please review the Privacy Policy to understand how information submitted through our website may be collected and used.

16. Changes to These Terms

We may update these Terms & Conditions when our website, products, services or business practices change.

Any updated version will be published on this page with the revised Last Updated date.

17. Governing Law

These Terms & Conditions are intended to operate in accordance with the applicable laws of Bangladesh.

18. Contact Us

For questions regarding these Terms & Conditions, our products, quotations or services, please contact us.